A mother and her child were injured shortly after entering a matatu in Muthaiga along Thika Road on Saturday, January 28, infuriating Kenyans. In Nairobi, the public transportation van was going to Roysambu.
The woman claimed that after getting on the matatu while holding her son, it rushed off before she had a chance to settle down or grip onto a seat.
Her hand was badly damaged as she attempted to pick up her son after he went to the ground on his knees. According to reports, the matatu was racing another car on the congested highway as it left.
She claimed that the tout screamed her down when she tried to demand an explanation or an apology from her.
She explained, “I asked why they didn’t wait for me to sit down, but the tout was unpleasant and shouted at me.
The passenger added that at the time of the event, she was driving her kid to the Kenya Institute of Special Studies in the Kasarani Constituency of Nairobi County.
She reported the incident to the Pangani Police Station and the Sacco’s main offices in Nairobi’s Central Business District in an effort to obtain justice (CBD).
Soon after, Kenyans urged the government to step in and regulate the use of touts in the transportation sector in order to prevent other harassment situations.
“It’s very tragic that they valued money before human lives. This matatu industry need reform “a user proposed.
Others, however, charged that the complainers were passive, stating that “Kenyans complain today, mutter tomorrow, and board the truck the next day.”
However, several people had similar encounters with dishonest touts and matatus. When boarding matatus in Nairobi, they cautioned passengers to exercise caution.
Furthermore, physics experts contended that the driver’s sudden application of the brakes caused the mother and boy to fall forward, which was made worse by the car’s acceleration, which might have sent them in the opposite direction.
